Litigation should be reserved for cases where it has not been possible to resolve a dispute amicably and the matter has to be brought before a court of law.
Arbitration and Mediation are good alternatives to Litigation. They are means (procedures) of out-of-court dispute resolution. In Mediation, the Mediator assists the parties to reach an agreement without imposing conditions or rulings. In Arbitration, the parties voluntarily submit the resolution of the dispute to a specific Arbitrator who issues a decision that is binding on the parties. In addition to the speed and specialisation of the Mediator or Arbitrator, another major advantage over Litigation is the possibility of keeping the dispute and the terms of its resolution confidential.